My theme is crashing and reverts to bare bones and codes sometimes out of the blue. All plugin are active except mobile theme which I do not want to activate. It is working fine most of the time then suddenly crashes.
Here it is asking me to install the plugins again and insert my activation code: https://snipboard.io/2qJHbr.jpg
What would cause this?
When I restore my site, I find missing parts and have to work all over again to restore and design new sections. VERY inconvenient.
Also, there is a backup design set by newspaper thene, how can I fix this to ensure at least something is working when my site crashes?
UPDATE
Newspaper reverted to an older version and despite restoring from a back up it has ERASED all my settings including theme colors and templates.
mindfulpump.com
My website had an A grade on Gtmetrix and everything was running smoothly. After this crash, nothing is working right. Images aren’t even loading.
My logos and color themes are all missing and I had to do it manually
All the settings are missing and I had to insert it manually
All of the elements I saved for my personal designs are gone so I have to redesign some parts that got corrupted
This crashing has been having several times and I’m so tired of spending hours/days and so much money building a site to have theme crash on me for no reason!
Hello,
If I understood correctly when the theme is crashing only shortcodes will appear, this happens because the plugins of the theme are disabled (something disables them).
Please do a test using only tagDiv plugins on a staging website, because there is a possibility, to be a plugin conflict, and see if the problem persists.
All settings in our theme are saved in the database. To restore the website you need to be sure that the database is also restored. if this is reset, the appearance of the website must be the same as when the backup was made.
Thank you!
1) I didn’t understand anything you just said because I’m not technical. I don’t know what a staging website is. I deactivated all plugins cleared cache and problem is still there.
2) The Newspaper theme automatically updated. The update caused a crash and everything got erased from my settings including logos, color theme and all saved elements.
3) So I did a restore from a previous back up, but still settings are missing I had to input them manually. Why did my settings go missing? IS this going to happen every time you guys update?
4) If you check now mindfulpump.com the images are not showing! I’ve tried everything and nothing is working.
5) My GT metrix was A and my site was loading very fast. Now when I type in my URL it is taking many seconds to perform any action. Then it loads but without images http://www.mindfulpump.com
I disabled AMP and now the site is working, how can I fix this issue?
Hello,
1. Those articles can help you to create a staging website https://themeisle.com/blog/wordpress-staging-site/
https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
2.It is possible that the theme and plugins update automatically, but the option is not set in the theme, the option is provided by your host, so you need to ask your host if the auto-update option is enabled.
3. When you did the backup restore, did you do the database as well? Also, the settings were made with tagDiv Composer or in the Theme panel or in the theme files?
Also, please make sure you have the tagDiv Standard Pack plugin, is possible to use elements from that plugin.
4. For images please make sure you have enabled this option from Theme Panel -> Post Settings -> Featured images => https://www.screencast.com/t/BIDW11v0
5. Also, if you can please do these steps before please make a backup => https://www.youtube.com/watch?v=LAJXrSI-dDA
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins
6. clear cache (if cache plugin exists)
Hope this helps you!
Thank you!
