Dear support,
i have noticed my site configuration is automatically changing 2 days ago, when i choose a block 3 on a page and choose a category for it, after i assign a category, i come after some time i find this category changed from itself without my interference.
this happens for all categories on the website.
example:
i am on a page for cars, i should display category posts for cars.
another page for bikes, i should display category posts for bikes.
what happens is that i found the cars category set for the bikes and vice versa.
when i try to change it back manually, and clear cache .
it stay for sometime and then get back to the same problem.
what would be the reason for that ? and what is the solution?
my site URL is http://www.healthcarebusinessclub.com
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Thanks for your reply, i have tried all of that and it seems a plugin and cache conflict
I have a question here, if I export the theme settings can I consider it as a backup to restore any changes that might happen?
Hello!
Exporting the theme settings is not a full backup of your website.
I recommend you a full backup, so you will be sure you won’t miss something.
Thank you!
