I recently updated and now my team members aren’t displaying correctly.
How it used to look:
https://web.archive.org/web/20200513081752/https://sasquatters.com/about/
How it looks now:
https://sasquatters.com/about/
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
That fixed the problem. Thank you.
Well it seemed like it was fixed until I tried to edit the page again…
The same here 🙁
Hello!
I just tested too and it seems to be a problem with the element.
We will try to fix that as soon as possible.
Thank you!
Hello guys!
The issue has been resolved. All what you need to do is to re-install the TagDiv Composer plugin and try again.
Thank you!
