Custom mobile header template doesn't apply globally

Posted in: Newspaper
Post count: 39

I created a a custom mobile header template and tried to apply it globally. It show very nice in the front page which where i created but i pressed to be global but it didn’t. When i get into a post the old header comes back.

Post count: 27744

Hello,

Can you tell me the steps taken to make the header global (in a video or using screenshots? What version do you use for mobile? Also, please send the link to your website to investigate the problem.

Thank you!

Post count: 39

I used exactly what the video said to do. I create a mobile page from the front page, then i imported a header template for mobile and i edited it to fit my website. Then in the manager i selected and pressed to be global. i don’t use mobile theme or AMP. i didn’t even installed them. I took the way for mobile template.

playsiders.com

Post count: 27744

Hello,

I understand how you did, so to have the same header for posts, you can create a mobile template => https://www.screencast.com/t/BA820bYlk6dk and convert the header or assign the header created by you, like for mobile page https://www.screencast.com/t/bP4ruQVSUI

Hope this helps you!

Thank you!

Post count: 39

Yeah i did that. I converted the template but it doesn’t show me anything like the first image. I have one template but in posts like the first image its empty.

Post count: 39

So i managed to make the header used on “all posts” but what about pages? I have 24 different pages. And it didn’t applied. Can’t one by one create a secondary version of them.

Post count: 18283

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Post count: 15

Hello
Please i have the same problem i can’t seem to set my mobile menu to global.
https://www.screencast.com/t/NshmIjRyh

Post count: 35449

Hi segnali,
You need to check on the posts/pages where you have a different menu or this is not apply, if you are not using a different cloud header, an individual one, this will overwrite the global one. If you have, then just set it for the one that it is set as global.
In case that you can not manage it, please provide a link where I can check the website menu.
Thank you!

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