Hello
in the tagdiv composer I placed an html block – edited -placed the html code. saved it – added a ad block below it.
On front end I can see the outcome of the html block and the ad block.
However – when I go back into the composer backend – i don’t see the html block and can’t select it or make changes to it.
How do I fix this?
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Thank you – I kinda figured a round about way about it – i added 5px padding top and bottom and it made it stay visible in the backend . .
However –
Now I’m having issues with the Default Footer Template –
I made edits to it – and saved it – went out – and then went to go back in – but there is no longer the option in the Cloud Templates to edit it via composer?
Any idea why?
Note – it was the default footer pro – and I removed the top row.
I then thought – maybe I could start from scratch and create a new footer in the templates section – so i pulled in a blank template – created a single row – for a single black line at the bottom – and then added a menu . . saved it – went out of it. tried to go back in – and no longer allowed to be edited. not sure why.
Hello!
Unfortunately, there is no way to edit a default footer with TagDiv Composer plugin.
In order to edit a page with TagDiv Composer you need to use a PRO/cloud template and not a default one. If you have a cloud/PRO template, but you can’t edit the footer, then edit your homepage with TagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there.
You can only modify the footer with TagDiv Composer if you go to a page where it is assigned and edit that page with TagDiv Composer, and then you will have access to the footer also. You should modify once the footer and that footer template will be automatically modified on the other pages where it is assigned.
For more information about this plugin, please check this tutorial: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Thank you!
