Nothing happens on clicking on Mobile Menu Option

Posted in: Newspaper
Post count: 2

Hi, when I click on Website Manage> Mobile Menu nothing happens, neither I could enable the sticky menu by clicking on the toggle. I am trying to resolve it since last 3 days.

I am on the latest update, with no cache plugin, and I have tried using a different browser.

Site url – iftwc.com

Post count: 2

I haven’t added the mobile theme plugin

Post count: 21065

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date.( Standard Pack for default templates)
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

Let me know the results!

Thank you!

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