No notifications on new Subscribers.

I am new at this theme and using it as a blog page. I tried with two different e-mail addresses to subscribe to by website and both times received a confirmation as the subscriber that I am signed up. However, no notification came in to let me know that people have subscribed on my admin panel. Matter of fact I don’t know where to see that information. Am I supposed to plug something in before I see that info?

Hi. I took your advise and installed the plug-in you recommended ( https://wordpress.org/plugins/wp-mail-smtp). I also called Bluehost and set up all the information I needed with them for the SMTP host name and number and we tested it. The e-mail is set up with Bluehost and that forwards it to my personal e-mail. When I have someone sign up as subscriber it still does not notify me. I have no way of knowing that I got a subscriber. Although it notifies the subscriber that they are confirmed. I can see them in my stats report. Bluehost recommended that you help me from here on because it may be a problem with the plug-in sending a notification. They said the notification doesn’t even touch their server; therefore it’s not working. Please help.

You might contact the folks who make the plugin, as TagDiv has nothing to do with the SMTP email plugin.

Where is the “subscription” form on your website?

When somebody subscribes where is that being stored? Can you see the people who are signing up? Are you using a WordPress subscription box, or are you using a plugin of some kind to manage subscriptions, like a newsletter plugin? Are you using Feedburner?

Not clear from your post what you’re using to “manage subscribers” and whether or not people are actually being subscribed or not?

So my website is brand new and I have purchased Newsletter theme to use it for my blog on WordPress.org. The website is meant to be a blog site so it’s crucial that this feature works. To be honest I don’t know what I can use to check my subscribers because not sure how this works yet. So far I check the stats with Wordpess.com which is originally what I signed up with then switched it to WordPress.org to host it myself so I can also run advertisements. I am attaching a screenshot of the stats page in case it’s helpful. I would also like to see this theme notify me when users sign up besides from the e-mail notification but I don’t know where to check on your theme. Is it an additional plug-in? Anything you can help me with please.

The theme doesn’t have a “subscription” system, which is why I’m asking that. SO, you’re asking for help in developing your site which has nothing to do with the theme. But I’ll try to give you some pointers 🙂

So, the point is — what/where/HOW are people “singing up” … and signing up to WHAT?

If you don’t setup a subscription system, how would it email something to you?

If somebody is signing up where is that being saved?

Meaning, in simplest terms:
for somebody to subscribe:

a) there has to be a sign-up form
b) the form “writes” that data to a database or subscription manager, or external subscription service (e.g., ConstantContact or similar)
b) you need a system to email stuff to people — meaning there must be some kind of plugin or mechanism for a “subscriber” to actually get emails and this then hooks to the SMTP plugin — the SMTP plugin doesn’t send emails, it just lets whatever plugin or subscription system you’re using SEND emails to people via WordPress — but without an actual system, it does nothing on its own

Some people get an account with Feedburner powered by Google – this allows people to sign up on your site and then they can get a daily email of your posts from prior day. You sign up at Google’s feedburner site, then you get a widget or plugin to install on your site, such as in a sidebar or add the form code to a subscription page.
http://codex.wordpress.org/Using_FeedBurner

I’m doing this on my site here: http://massachusettsnewswire.com — note the subscription form on right side of page. 🙂

Or, you can use a plugin like this one:
https://premium.wpmudev.org/project/subscribe-by-email/

Or, you use a paid service (free up to certain point), like MAILCHIMP, and then use a plugin like this (only one example)
https://wordpress.org/plugins/mailchimp-for-wp/

Really up to you to LEARN what you’re doing from the thousands of pages on the internet for “how to setup a newsletter system in WordPress” (Google is your friend!).

If nothing makes sense you can always hire a developer to help you build your site.

Hope that helps in your adventure! 🙂

• This reply was modified 11 years by simchris.

Thank you so much for your help. Here are my specific questions:
There has been a misunderstanding here. We don’t need a “subscription system; we need only 1 thing to work and that is for when a subscriber subscribes, we get an email saying they have subscribed. The system already has a set up where people can subscribe. It may help to visit the site and see the Subscription Link there. That’s all. (Please see copied document which highlights the problem I think we are experiencing and might point to a solution)

Answers to Tech Support questions:
———————————-

Q) Where is the ìsubscriptionî form on your website?
Answer) The subscription form is actually a TADDIV JS Container
called span4 column_container. Code is shown below:
————————————————————————————–

</div>
<div class=”span4 column_container”>
<aside class=”widget widget_recent_entries”> <div class=”block-title”><span>Recent Posts</span></div>

• Hello world!

</aside><aside class=”widget widget_tag_cloud”><div class=”block-title”><span>Tags</span></div><div class=”tagcloud”></div>
</aside><aside class=”widget jetpack_subscription_widget”><div class=”block-title”><span><label for=”subscribe-field”>Subscribe to Blog via Email</label></span></div>
<form action=”#” method=”post” accept-charset=”utf-8″ id=”subscribe-blog-blog_subscription-3″>
<div id=”subscribe-text”><p>Enter your email address to subscribe to this blog and receive notifications of new posts by email.</p>
</div>
<p id=”subscribe-email”>
<label id=”jetpack-subscribe-label” for=”subscribe-field”>
Email Address </label>
<input type=”email” name=”email” value=”” id=”subscribe-field” placeholder=”Email Address” />
</p>

<p id=”subscribe-submit”>
<input type=”hidden” name=”action” value=”subscribe” />
<input type=”hidden” name=”source” value=”http://www.fit2fash.com/&#8221; />
<input type=”hidden” name=”sub-type” value=”widget” />
<input type=”hidden” name=”redirect_fragment” value=”blog_subscription-3″ />
<input type=”submit” value=”Subscribe” name=”jetpack_subscriptions_widget” />
</p>
</form>

<script>
( function( d ) {
if ( ( ‘placeholder’ in d.createElement( ‘input’ ) ) ) {
var label = d.getElementById( ‘jetpack-subscribe-label’ );
label.style.clip = ‘rect(1px, 1px, 1px, 1px)’;
label.style.position = ‘absolute’;
label.style.height = ‘1px’;
label.style.width = ‘1px’;
label.style.overflow = ‘hidden’;
}
} ) ( document );
</script>

——————————————————————————————-

B) When somebody subscribes, where is that being stored?
Answer: Subscriptions are being handled by a widget called “jetpack_subscriptions_widget”.
Where the widget stores data would have to be looked into by TAGDIV.

C) Can you see the people who are signing up?
Answer: We can see the people who are signing up through an ADMIN Panel in WORDPRESS.com.
However while the subscriber does receive an email, we do not. We have to go into another
company’s toolset to find this data.

D) Plugin?
Answer: The Subscriptions are being handled by a widget called “jetpack_subscriptions_widget”.

What we have validated is that once a person subscribes, the following occurs:

1. The person gets an email asking them to confirm their signup.
2. The confirmation email process workds because when a person confirms, the email address
gets populated into the WORDPRESS.COM ADMIN panel.
3. The email address gets populated into the WORDPRESS.COM ADMIN panel
4. The web hosting company has validated that they can forward an email from our email address
on the web hosting system to the Yahoo email address for the BLOG. This has been set up and
done through the SMTP protocol.

So just based upon this, it would appear that something is not working with the “jetpack_subscriptions_widget”
to get it to send us an email that a subscriber has subscribed. The widget is NOT instantianting or a method
call is not correctly working.

Thank You,

Fit2Fash

AH yes … helps to actually post link to your website 🙂

Also helps to state you’re using JetPack for your subscriptions .. which is not powered by the theme, but is a plugin built by WordPress parent company.

SO it sounds like what you’re saying is that the JetPack plugin is not working?

Do you have all the settings correct in your JetPack account admin panel? Meaning, is the Jetpack setup correct ?

Try disabling all the other JetPack stuff like Photon, any plugins other than Visual Composer and JetPack; then see if it works.

Be sure to visit the Jetpack website for docs on how to properly setup the subscription widget … http://jetpack.me/support/subscriptions/

Also did you try using it in the default WP theme – does it work there??

(ALSO: I don’t recommend using your email address as your “name” on this forum – since everybody can see that … ) 🙂

TIP:

a) switch to default theme, e.g., twenty-fourteen

b) insert JetPack widget in sidebar

c) configure JetPack with all your info for the newsletter settings (from link to docs above)

d) make sure the subscription plugin is working

Once it’s working properly, *then* switch to this theme, and ensure it still works.

Thank you for your help. So I tried everything you recommended and it seems that the notification from Jetpack is not functioning properly. Either that feature doesn’t exist or it’s not functioning properly so I have e-mailed Jetpack for support on this.
Another question for you though. I like the blog page setting you had for the page featured in your blag sample page for this theme (http://demo.tagdiv.com/newspaper_classic_blog/?cat=5#) . I have pretty much set up my site the same way but am having a hard time finding the exact font style and size for that page. Is there any way to provide information for following options: Font Family, Font Size, Line height, Font style, Font weight, Text Transform, Text color.

This is how I got to that section if you need to check it: Theme Panel, Custom Typography, Widgets Title Font.

Hello,

My blogsite is now set up and ready to go for posts. (fit2fash.com) I have two questions that I am having trouble figuring out.

1st. Question on the side of of the website I have added the Tags Widget and when I posted a test blog and added the Tag words to it the words did not show up under the category Tags (cloud). Instead they showed up under the post. I understand it’s supposed to show up under the post I tied it to but isn’t it also supposed to show up under the Tags Widget? If not then what is the Tags widget for and how can I make it function?

2nd. Under “Appearance” I have added “Menus” in “Top Categories”. The new categories are “Fitness” and “Fashion”. I have done this so that some of the posts can also show up under the Categories – Fitness or Fashion aside from the home page. When I try to post a blog in my dashboard nothing shows up under the categories. Need to know how to fix that? Is it something to be adjusted under the Appearance Set-up or something to set-up under a different section that I have missed. For some reason both of those categories show up with same URL: http://www.fit2fash.com/?cat=2 How come it does not give me the option to select one of these categories under my blog post settings when I drop down the “Categories” menu.

Check your categories menu for the slugs for each category… Note you also cant have category with same name as page or post

Tags widget part of wordpress… Good idea to explore the codex for seeing how all these basic fuctions of wordpress work.

Normally it will show most popular tags.

Thank you for your time and sources. I reviewed all of it and tried the recommendations and here is where we are:

We have set up our categories with slugs. We are now trying to set up our page names, titles, and descriptions so we can set up our URL strings. We can not find where we define our page names and page descriptions and assign slugs to the page names. This will enable us to set up our URL Strings. Please tell us where we find this. We are ensuring that we do not set page titles equal to slugs and page names.

As for the Tags Widget… I have tried that same exact concept you are showing in the attached link (http://screencast.com/t/98s7U2CclUY) and my tags show up under the post, however; it does not show up under the Tags widget on the right hand side. Can this be because all my blogs so far have been set up as Private for testing purposes? Or is this a technical problem.

Thanks a lot.

Again, wordpress docs good idea to learn to use it

built in widgets
https://codex.wordpress.org/Appearance_Widgets_Screen

creating pages, editing the URL, etc.
https://codex.wordpress.org/Pages

how to manage categories
https://codex.wordpress.org/Manage_Categories_SubPanel

Hello,

Was wondering if you can help me with something. I added a side Widget on my homepag called “About Me” (Image:Jetpack). I uploaded the image of myself that I want to have appear. It gives me an option to put in a caption but I am unable to change font or skip lines in the caption section. It pretty much takes all the text and combines it into a paragraph. Even if I skip a line while inputting text.
The blog sample that you have on you Newsletter theme (http://demo.tagdiv.com/newspaper_classic_blog/) has the the same “About me” widget but also has a name (in bigger font) and another paragraph that is not attached to the name. So I see that somehow this feature is available I just can’t figure out how to add a separate name or change fonts underneath the image. Any suggestions?

I don’t use Jetpack — as everything related to that is hosted on the automattic servers and you don’t really have any control over that within the theme beyond adjusting things in their control panel —

unless I’m wrong on that 🙂

Well you are the author of this theme though right? Not trying to be sarcastic but if you are the author or supporting author then how was the one in your classic blog set up? The example I am referring to (http://demo.tagdiv.com/newspaper_classic_blog/). I don’t have to use Jetpack if there is another way.

Nope. Not author of the theme. You can, of course simply create anything in a text widget on the sidebar using CSS and by inserting your photo.

Not to be sarcastic but perhaps learn to look at the “page source” in HTML to see how things are actually done and rendered on the page, as in your example …

from the page source:

<div class="block-title"><span>About me</span></div> <div class="textwidget"><div style="text-align: center;"><img src="http://demo.tagdiv.com/newspaper_classic_blog/wp-content/uploads/2014/07/meee1.jpg" />
<h2>John Doe</h2>
I'm John and recently I've moved to Rochester, which isn't that far away, I do many things like writing articles and playing football.
</div></div>

• This reply was modified 11 years by simchris.

And of course the super patient awesome tagdiv support team will follow up during normal business hours …

Thank you. I’ll look into it.