Vimeo element hanging

Hi. I’ve tested the vimeo playlist element in 2 browsers, same thing:

When I add the element, the progress circle persists.

So, just for testing, i then:
-click into the element
-add my videos in the field using the id’s
-try to save, which then shows not just the progress circle hanging in the page area, but the save button then also spins and never saves. The page crashes and I have to do a ctrl-z to get back to normal and re-save.

Which works fine.

So, Vimeo is my main question. I also get the red tag when i try the youtube option, and I’ve tried multiple combinations to try to add a playlist.

I’d prefer Vimeo, which again, is my main issue. But, I suffer trying youtube, as well.

I basically have video element trauma. Thx!

Oh, btw, I have all green check marks for “status” for my setup.
jz

Thanks, Calin. Just for my planning, any idea of timeframe, should they choose to resolve this? I actually purchased the theme for this specific feature, primarily. 🙂 🙁

Thanks for reporting and looking into this for me!
jz

PS: So, I used to manage a support desk.

While you’ve been helpful and kind as we work through my issues, this brings me to another related issue for video playlists.

So, as mentioned, this was my main attraction to the theme.

Well, so … stopped short on vimeo. Waiting for their fix on that.

Then, as if I wasn’t able to read basic items to get a youtube playlist going, you re-gave me some help.

It’s OK, I get it. Not everybody looks at the basics.

Even now, I could be missing something.

BUT, before i send for help, usually, typically … not always but typically, I check everything i can to get it working.

On this youtube playlist thing, just like that simple block text style edit i’m trying to do, I’ve basically spent way too much time trying to get these things into place.

Is there something else i can check for the youtube playlist not working? I re-generated my api credentials, just in case.

I’ve also filled in all fields for the element, related to getting a playlist going.

Nothing. Just the silly red tag telling me to enter an id for the playlist.

For support, what I was getting at earlier is:

I learned early on that my challenge as the support agent or then the owner of the team is to not just tell the user how a thing worked.

My revelation in that position was that anyone can do that.

What I learned was I had to crack the mystery of why it wasn’t happening for … them. 🙂

So, on my end, “all engines appear to be up and running.”

Now what? Thx.

(Nothing personal, Calin. I just need to get this simple stuff resolved. You do great work. I do appreciate all of your help! You must be swamped, too.)

Hey, no problem, Calin. Thanks for letting me complain a bit.

So, just now I toggled my wordfence firewall and tried some fields which I had already tried.

Well, with the playlist and channel id populated, I saw the player show, now.

So, I re-activated my wordfence firewall and it still works.

Well, not sure what changed, but I want results so I will take it, nonetheless.

One small matter, not huge but curious:

Have you seen the youtube player, on mobile …

As I scroll while a video is p;aying, there becomes a gap between the video and top of the list. If I select aother video, it syncs the space back up, and tightens back up.

But, I can reproduce it. I think it should remain all tight, vs loosening up and creating that gap of space.

Just curious if you knew about, if i can do anything, and regardless, if it can be reported if not reported, yet.

Just picture what i said, if possible. A snapshot just shows about a player’s row height as the gap, approximately.

Thanks, Calin. For now, I will standby on vimeo and tweak this youtube.

By the way, still testing, but only channel option is working. I’ll try some id’s for videos, even though i’d expect the playlist option to work.

Still testing. Thanks for reporting your test, as well.

jz

OH, by the way, I’m getting “MORE VIDEOS” showing in the bottom of the youtube player on PAUSE.

Any way to prevent?

I have used “rel”0” on embeds in past, but not sure about this player. Any thoughts? thx.