Hi there,
I have configured the logo URL, but it is not working, I have tried with HTTPS as well.
Even the mouse pointer doesn’t change.
Please check the link-
Thanks
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the result!
Thank you!
I have checked those but doesn’t look like a plugin conflict.
My site: https://www.notunkotha.news/
Hello !
We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.
Thank you !
Hello
Any updates???
Hello!
I searched about your email but I didn’t found any one from you.
Please resend the email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We are sorry about this inconvenience!
Any updates yet??
I have emailed on the 4th.
Hello!
My colleague replied to your email and solved your issue.
Please check and let me know the results!
Thank you!
Yes, he did.
But i requested to know where was the problem in the inner row that he mentioned in the mail.
Thank you.
Hello!
My colleague will reply you as soon as possible.
Please be patient and continue the discussion via email.
Thank you for understanding!
