Hi guys,
Did a couple of searches on this topic but nothing came up. I updated my Newspaper version in the last month and all wen’t ok except the “last 7 day popular sort” funtion which seems to be “frozen” on my website. If you look at my homepage (midpage, right) i have a component that lists the most popular articles in the last 7 days (frozen), the latest posts (ok), and the all time popular ones (ok).
I’ve tried to remove and reinsert the funcion to check if it somewhat “rebooted” the function but with no success. How can i fix this?
Cheers,
Hi,
Please enable also post views from Theme Panel > Post Settings: http://screencast.com/t/B3sGHo3bLD4G edit a post and take a look at custom fields: http://screencast.com/t/RgEE9VjJf If those values changes when the post is viewed then 7 day sort works properly. I think that you have this issue because you have disable post view: http://screencast.com/t/IUCTXss9Y
Thanks!
Hi Alin,
Thanks for the reply. That doesn’t make much sense (although i will try it) because i disabled post views from the beggining, since the views coming from WP are much lower than the real traffic and readership in each article so i didn’t want that info to show on the article. As i mentioned post views were disabled from day one yet, until updating the theme, all went well with the 7 day sorting. On the other hand disabling post views showing on the pages doesn’t mean WP doesn’t register the views anyway so the theme should be able to track that info and use it for this function, as it has been happening untill this problem ocurred right?
It looks very stange. Isn’t there a way to fix this without including post views on my article page?
Hi,
I have checked this with latest theme version and it is work like I said it increment on custom fields only if post views is enabled. But if you don’t want to show it on post page it can be commented in post templates: http://screencast.com/t/tee9JtPk7eQM or hide it with css code in Theme Panel > Custom Css: http://screencast.com/t/5eLeRTzhV
.entry-comments-views{
display: none !important;
}
Hope this helps!
Hi Alin,
Thanks on the input. I still haven’t moved on the CSS part because unfortunately i activated the post view count and nothing seems to impact the 7 day sorted list.
You can check it on the same right side component on my hopepage http://goalpoint.pt/ under the tab “+ Lidos (7 dias)” on the right of the “FUN” component. The view counting is working OK but it doesn’t seem to affect the frozen 7 day list that has been like that ever since i updated the theme.
I tried removing and reinserting the component but with no sucess. Any other hint on how i can “reboot” that list and make it work effectively?
best regards,
PF
Hi,
I have checked your site and seems that post view count work fine. Are you sure that there are other articles in that section that have more views in the last 7 days? Please take a look like I said above to the custom fields and see if another post has more views. Also you can try this sorting on another block and see if it works. Also try this without any plugins active leave only Visual Composer active and clear cache. Let me know!
Please also note that this feature, when enabled, it pulls and puts together the top most viewed posts that have been viewed in the last 7 days so it dose not matter if a specific post added in a block it’s 5 or 6 or 7 years old as long as it has been the most viewed post from last 7 days.
Thanks!
Tried it all, doesn’t work. I tried adding a similar component on another page via the presentation > widget sidebar but the same “frozen” articles appear and i’ve checked the views: some of them have 0 views in the past 2 weeks so it’s definetely frozen.
I guess it might be something about a plugin but wouldn’t it probably mess other sorting criteria (eg. the latest articles sorting option works fine, even after the update, this problem is restricted to the 7 day sorting issue).
I think i’ll have to remove this content which is a pitty since it was working fine before the update. Let me know if you find any other reason for this, for the time being i will just remove the 7 day sorting content, hoping that at least in a future theme update it get’s back to working properly as it did before.
best regards,
Hi,
Please send an email at contact@tagdiv.com , paste a link to this conversation and provide wp-admin access so i can take a look.
Thank you, Emil G.
