Problem viewing editorial staff profile (team) pictures

Posted in: Newspaper
Post count: 121

I have a problem on the “editorial” page (https://www.moviemag.it/redazione/). When I enter the editorial staff page I don’t see the team photos —> https://ibb.co/jTj3kjY
If I go to “edit with tagdiv composer” I see all the images. https://ibb.co/QvPCFz5
I reloaded all the images but nothing has changed. I also tried to add the template team from “cloud” but the images are seen only when they are in “composer”. When I save and view the page I do not see the images of the editorial staff.
I tried to disable “composer” and clear the cache. Then I reactivated “composer” and cleared the cache again but nothing changed. I don’t know what to do anymore. Help.
Thanks!

Post count: 100
Post count: 21065

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Post count: 121

I tried disabling the plugins and clearing the cache but it didn’t fix. I will send an email to tagdiv with the credentials.
Thanks for the support.

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