Posted in: Newspaper
Post count: 15
Jun 22, 2021 at 4:33 pm
My website is Techbenzy.com. I had requested to refund my theme due to technical error and your company has approved my request. But not I do not want to refund or return my theme as I have fixed technical errors. So Can you cancel my return or refund request or can you disapprove my refund.
Post count: 27744
Jun 23, 2021 at 2:21 pm
Hello,
Once we have approved the refund, only Envato can cancel it, if they have not already approved the request.
So if you want to use the theme, you have to buy it again.
Thank you!
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