ERROR WITH TEAM MEMBER (no pics)

Posted in: Newspaper
Post count: 460

Hello team,

Since the last theme update, this does not work. I have tried to install the photos again, but nothing, it doesn’t work either.

You can see it here: https://cutt.ly/UmyW15T

How can I solve it?

Thank you.

Post count: 27744

Hello,

This issue has been discussed here: https://forum.tagdiv.com/topic/newspaper-11-team-member-block-image/#post-405681 please check it.
As soon as the problem is solved I will let you know.

Thank you for your understanding!

Post count: 27744

Hello,

Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Post count: 460

Hello Anamaria,

Thanks! Now run perfect 🙂

Have a nice day!

Post count: 16

Hello Anamaria,

I’m deactivating the plugin but when I try to delete it from the plugins page it says that I can’t delete the plugin when it’s being used on the website, even thought all the tagdiv plugins are deactivated and after I cleaned the cache.

Do you know another way for me to delete the Composer plugin?

Post count: 21065

Hello!

Please provide more information, screenshots or a video with exactly the issue you have met.

Thank you!

Post count: 16

Hello Bettina!

So following Anamaria’s recommendation I did the following:

1 – Went to my Newspaper plugins page and deactivated all the plugins to make sure that nothing was interacting with my actual website.
2 – Cleaned the cache.
3 – Went to the wordpress plugins windows, there I tried to delete the “tagDiv Composer plugin” but when trying to do that I get the following message: https://prnt.sc/17uo4h8

Translating from Portuguese it says: “You cannot delete a plugin while it’s active on your website”

Thank you!

Post count: 27744

Hi,

This is usually caused when you’re on a multi-site installation or have a caching plugin active.
For others trying to delete this plugin (or any other plugin) and getting this message, please deactivate your caching plugin temporarily or delete your cache before deleting this plugin. Or, if on multisite, you’ll need to deactivate this plugin on the main site before trying to delete it.

Thank you!

Post count: 16

Hello Anamaria,

All done, deactivating the caching plugin just did the trick and I was able to deactivate and uninstall the Composer.

Thanks and take care!

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