In HispanicLA.com I noticed that the pages appear without header, without menus and without sidebars. Instead, the content takes all the width. I ignore the reason. So I started to edit one of the pages with tagdiv Composer. Added header and menus. Saved. But eve though now the header and menus appear, but the content of the page dissappeared!
Example:
https://hispanicla.com/esto-es-hispanicla
I tried again with another page. Same problem. I retrace my steps, eliminating the header and menus I have added before. No solution:
https://hispanicla.com/desde-los-angeles-3
The other pages still show the content, without header or menus or sidebars.
I want to add the “pages” menu also to the posts, but I am afraid it will cause the same problem.
Please help, thank you.
Hello,
Seems you set the header section in page content => https://www.screencast.com/t/dz5FeFew
-> https://i.imgur.com/381J9qm.jpg
-> https://i.imgur.com/wVGxYeg.jpg
-> https://i.imgur.com/0O3iGEg.jpg
Also, do you use any extra plugins? Please do a test using only tagDiv plugins on a staging website, because there is a possibility, to be a plugin conflict, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again. See if the problem persists.
Thank you!
Thank you, Ana María. I now understand that there are three areas and yes, I set the header section in “page content”. But a. All the posts also have the header in the page content, and b. I do not see the Header area in the page, so I cannot move the header section to the header area.
Please clarify, thank you,
Gabriel
Hello!
Please make sure that your areas are active. You need to have a template, if you select no header or no footer your area will be gone: https://www.screencast.com/t/4zg2ahtyN
Thank you!
Thank you, Vlad. I still do not see the header area active, and pointed to the fact that the headers in all the posts are in the content area, not in the header area. What did I miss? Thanks again.
Hello!
We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 48 hours.
Thank you !