Articles Auto Loading on the phone does not work

Posted in: Newspaper
Post count: 67

Good day.
Thank you for fixing automatic news loading from replacing links.
Everything works well on the computer, but on the phone there is just endless waiting and the news does not appear. Mobile plugin disabled. How to fix?
https://prnt.sc/17f1hc6

  • This topic was modified 5 years by zatyshnyy.
Post count: 27744

Hello,

That’s weird! The issue could be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know about your results!

Thank you!

Post count: 67

Good day.
Tell me, is this link ending the result of the autoloading of news? ?tdb_action=tdb_ajax

https://prnt.sc/17ug497

Is this site working properly?

https://dip.org.ua/ispaniya/ispaniya-izolyuvala-5000-osib-pislya-vechirki-shkolyariv-na-majorci/?tdb_action=tdb_ajax

Post count: 67

And if you open this link, then it does not open correctly.
What to do?

Post count: 67

Do I need to enable autoloading in the template settings if it is already enabled in the page builder? https://prnt.sc/17ujkfu

Post count: 27744

Hello,

This tdb_action=tdb_ajax is related to the infinite loading functionality, the ?tdb_action=tdb_ajax can be found in wp-content/plugins/td-cloud-library/includes/tdb_functions.php -> https://i.imgur.com/ycoCa9K.png
Have you checked for a plugin conflict?
Also, if you made the test with extra plugins deactivate and the issue persists, you can contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access to investigate this issue
Also, please make a full backup to all files and the database.

Thank you!

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