Newspaper – Theme panel not working

Hello,

What type of prebuilt website did you install, pro or standard?
These changes apply for example only when you use the standard header/footer templates (and other standard templates) from Theme Panel (not a cloud template) => https://www.screencast.com/t/4gApdblBu8 -> https://www.screencast.com/t/m1vrJsvHM
You need to edit the page with tagDiv Composer to make changes, like in this is a video https://www.youtube.com/watch?v=HXQQygkCCJ
Also, please let me know what settings did not apply, and provide some screenshots with the settings.

Hope this helps you!

Thank you!

Hello,

Have you checked for admin-ajax error? Please verify the console when you try to save the logo , usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please send the link to your website to investigate it.

Let me know the results!

Thank you!

Hello!

Have you contacted your host as my colleague suggested? What is their resolution for this ?

Thank you!