I can't update home page by using Edit with TagDiv Composer "ERR_EMPTY_RESPONSE"

Posted in: Newspaper
Post count: 4
helioteixeira
#408157
Jul 7, 2021 at 9:10 pm

I can not update home page by using Edit with TagDiv Composer, when I click it load:
“This page isn’t working bsprinting.asia didn’t send any data.
ERR_EMPTY_RESPONSE ” 
I tried following the next steps but still doesn’t work:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
I need help!

Hélio Teixeira

Post count: 27744
Anamaria
#408225
Jul 8, 2021 at 10:38 am

Hello,

This error can occur due to a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again to edit.
Also, if the problem persists, you can update the theme (v11) on a staging website and do a test using only tagDiv plugins and see if the results.

Let me know about your results!

Thank you!

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