Imported Business Demo Header Issue

Posted in: Newspaper
Post count: 28

Hi,

I imported the business demo to my new site but for some reason, the header has a space and cant be removed. see link below. Btw, in the demo, there’s no space

https://imgshare.io/images/2021/07/08/tagdiv.png

how to fix?

Post count: 28

I need some answers pls!!!!

Post count: 28

Here’s new link

https://imgur.com/vUGzw6U

Post count: 21065

Hello!

Please edit that page with TagDiv Composer, click on that space and try to delete it.
For more information about TagDiv Composer, please check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you!

Post count: 28

there’s no option to delete the space. If i delete it, the menu gets deleted. there’s no padding or anything like that. the space doesnt look like its part of the row or element.. looks like its part of the zone.. not sure but please need help. the reason why i bought this is because of this theme!

Post count: 21065

Hello!

Please provide more screenshots and your website link in order to help you!

Thank you!

Post count: 28

Web site is the figbitts.com.

look at the differences between the category template and the home template.

I want the menu spaces to be the same as the category pls

category menu: https://imgur.com/Eb7AZnw

home menu: https://imgur.com/iFOU5Yg

Post count: 21065

Hello!

The demo has a padding top there. Please try to add this CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS:

.td-business.home .td-main-page-wrap {
padding-top: 0!important;
}

Let me know the results!

Thank you!

Post count: 28

Unfortunately it didn’t work. still there

https://imgur.com/pjabXYG

Post count: 21065

Hello!

I can see that it works, no space there: https://www.screencast.com/t/OS02JHLjP
Please clear your cache and try again.

Thank you!

Post count: 28

no it does not!! Take a look again!! Im not taking about the padding .. pls see link again

In the screenshot, i added comments so please read it.!

https://imgur.com/gMrWCM3

This is what i need

https://imgur.com/1Qfxia9

Post count: 28

It is not the white in question. its the blue one

Post count: 28

Any update????

Post count: 28

Hello?

Post count: 28

Bettina

no it does not!! Take a look again!! Im not taking about the padding .. pls see link again

In the screenshot, i added comments so please read it.!

https://imgur.com/gMrWCM3

This is what i need

https://imgur.com/1Qfxia9

Post count: 28

i am getting ignored 🙁

Post count: 18283

Hello!

We are sorry for the way you feel but please note that the support team is not 24/7 live. We answer our customers Monday – Friday from 08am to 5pm. We do our best to respond as quick as possible. Also we respond topics latest to newest, if you add multiple replies to your topic this will make our job harder.

I have inspected your website but unfortunately the homepage does not look the same as in your images to check: https://www.screencast.com/t/G2A8b6EeJz Can you point out if the issue is still available?

Thank you!

Post count: 28

you apologize but four days has passed but no resolution and no one tried to reach out.. great customer service!

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