can't remove bghd.jpg / menu not clickable on mobile.

Posted in: Newspaper
Post count: 1

Hello, my website is brassbanned.com

I have two problems:

1) There is something wrong with my header image that takes ages to load. I have tried to insert alternate header images, which appear successfully if I am using TagDiv composer. If I close it, they disappear. I also see a 404 in my network panel as the theme tries to load in /bghd.jpg (which doesn’t exist on the server). I am not sure where this is set or how to tell the theme to not use it.

2) My menu is not clickable on mobile devices. I have used the same menu item in TagDiv composer, which appears at larger sizes. I still see the hamburger menu icon on mobile devices, but no menu items appear when I click on it.

I’m happy to share login details / do a quick screenshare for someone to talk me through settings.

Many thanks!

Post count: 18283

Hello!

The second problem is related from the first one. We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

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