Theme panel does not save settings

Posted in: Newspaper
Post count: 1

Hello, whenever I want to change settings in the Newspaper Theme panel, I get a never ending loading screen. When I reload the page the settings have not been changed. Where is the problem?

Post count: 35449

Hi ecovis_heidelberg,
From your report this problem can be caused by an admin ajax that is blocked. You can check this by using the inspect option from the right click before click on the save settings button, check the console to see if you get some errors.
Normally admin-ajax.php is blocked by modSecurity from host, it can be from firewall or other security modules/plugins.
If you can not manage the situation, we can do it for you, for this, make a full backup and contact us at contact@tagdiv.com provide wp-admin and cPanel, also provide as many details as you can about the problem.
Thank you!

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