All settings are gone after updating from 10.3.9.1 to 11 or 11.1

Posted in: Newspaper
Post count: 7

Hi, Ive tried once again to update my Site to 11 ore 11.1. After updating, all my settings and edits are gone.
When I go back to 10.3.9.1 fortunately everything is back again. Site http://www.gdib.eu. How can you help me her. I have already lost everything in the past after an update with your Newspaper. I for sure will not do this again. Any Ideas how to fix this?

Post count: 35449

Hi Johnsky, If you have a full backup, we can take a look and make the update for you. In this situation that you have is recommended to update the theme manually and only after you have a full backup.
If you are agree to make the update for you, please send us an email at contact@tagdiv.com, include the link of this topic, and provide wp-admin and cPanel.
Thank you!

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.