A lot of changes and configuration are lost after upgrading to version 11.1

Posted in: Newspaper
Post count: 10
longdaoviet
#410067
Jul 24, 2021 at 7:21 am

A lot of changes and configuration are lost after upgrading to version 11.1. Really unstable!
Example: https://prnt.sc/1f2e9q9

Post count: 35449
Calin
#410239
Jul 26, 2021 at 11:12 am

Hi longdaoviet, unfortunately, we couldn’t recreate this situation on our installs, can you please provide some more details about the way you updated the theme? If you can provide step by step will help a lot.
Also if you are not using cloud templates, then please use the theme panel backups https://forum.tagdiv.com/import-export-theme-settings/ this should set back you theme panel settings.
If you had cloud templates, then you need first to set them (install), and the theme panel will assign them (it will only assign for the elements).
Also if you are agree and you have a backup before the theme update, we’ll like to investigate the problem. Let us know!
Thank you and sorry for those inconvenience!

Post count: 10
longdaoviet
#410662
Jul 28, 2021 at 8:40 am

I just click update to 11.1.
However seem everything’s comeback after restore from previously saved backups.

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