Blank space caused by tracking pixel in article inline ads

Posted in: Newspaper
Post count: 2

Hello there!
When I try to use a tracking pixel in my ads, they create a blank space in article inline ad spots. I don’t know why. It doesn’t generate this blank space when the same ad appears in any other location, such as header spot.
Following instructions from my ad server, I use this kind of code for tracking pixel:
img src="URL_GOES_HERE" alt="" width="0" height="0"

Any help would be much appreciated.
Greetings!

Post count: 27744

Hello,

Normally if you do not set width and height on the ads, they should look like this => https://www.screencast.com/t/QrjQbM7yme -> without blank space.
If you want try deleting width and height and see if there is still blank space.

Can you tell me why you want to set width and height on the ads?

Thank you!

Post count: 2

Hello, thank you for your response.
I don’t want to set width and height on the ads, but in the tracking pixel provided by my client.
The code they provide is something like img src="https://URL" border="0" width="1" height="1", but it creates a blank space after the ad (it only happens with inline ads, not in header ads). I tried to fix it changing width and height of that piece of code to 0, but it won’t work…
Thanks!

Post count: 21065

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

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