Hello!
We are having an issue with ad spots in a header made with the Cloud Template tool on our news site MyRGV.com.
In looking at the way the system is set up, it appears our ad spots in our header are each loading twice, once for the desktop and tablet breakpoints, and then again at the mobile breakpoints.
Because of this, we are seeing different ads on mobile as opposed to at other breakpoints.
We are using the Widget Sidebar blocks in the TagDiv tool and loading the same ad tag in the different locations.
In looking at the site with the DFP tool, we can see the mobile and desktop versions of the ads have different CSS tags, showing they are completely different divs each loading their own ad on site load.
Is there a setting we can implement to make the ads responsive to where the TagDiv blocks will shift into the cloud template from the standard cloud template?
Hi,
The theme ad system is quite simple, enter the desired ad codes, and the theme loads them. It is as simple as it can be. Then the should be served by the ad provider you are using, and displayed on the website.
I am looking at the header ad you mention. I see an ad code is used, and an ad is displayed https://i.imgur.com/RLLTZxc.png
On mobile the ads looks like this https://i.imgur.com/GZjJoCB.png It isn’t quite right, but I see the ad you are using has a fixed specific width, so that is how it will be displayed.
Could you please mention the CSS tags you are referring to? Or a few more details about what you have identified from the theme that cause issues with the ads you are using. I will look into it. The theme should not influence the ads themselves in any way. It simply loads the ad codes entered in the ad spots.
Let me know.
Thank you!
