We have a wordpress multisite with 2 websites, but the theme panel seem to conflict now and then.
For instance, we have a different logo for each website, but after some time this part of the theme panel are overridden and both sites show the same logo.
This also happens in the ads part of the theme panel.
Hi,
This is a strange situation, normally if the theme is working correctly for a time, then something is interfering with it, it can be some extra plugins maybe something for cache or optimizing, or maybe some object cache. How often this situation appears? Can you make a test using only the theme and theme plugins on subdomain or on localhost to see if the problems are still persisting, in this case we can restrict the area of problem.
Thank you!
We have also been having this issue intermittently in a multisite environment (4 sites using the Newspaper theme with a license for each) for over a year now, and we continually have to restore theme exports to correct the issue for some of them. We also contacted TagDiv support in the past but never did find a resolution to this issue. Subscribing to this thread just in case anything ever materializes on this as it is rather annoying!
Hi @SMG,
If you would like us to have a look, then please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and let you know what is wrong there. Also paste a link to this topic so we can easily identify you. Let us know and we will gladly assist you.
Thanks!
