On the template settings I’m getting the error: An error occurred while trying to access the server:timeout in the tag template section, was getting it in a number of the others until I downloaded a template for each of them.
I have a tag template in my cloud templates but that still doesn’t show up, when I click on the link in “Set a Cloud Library template for each tag individually” it takes me to the cloud template but is showing Author templates not TAG templates.
Hello,
That’s weird! Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and cPanel access, so we can investigate this issue. Also, paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thank you!
Thanks, I’ve managed to get it working most of the time on the dev site by adding blank templates for everything and doing a number of refreshes until it works.
Hello,
To understand that this error occurs for other templates as well or only for tag template?
Normally, should show like this https://www.screencast.com/t/tsB8QLqY6x
Also, please let me know if you have installed a prebuilt website, or only you import the template for each category/author/etc.
Thank you!
