Hey guys – I’m working to integrate Thrive into my site. https://thrivethemes.com/
An issue is arising where I cannot integrate Thrive, save my work in Thrive, or do anything. This is what the Thrive Support team told me after trying to make the plugs work without Newspaper:
I went ahead and deactivated non-thrive plugins; unfortunately, the issue persisted.
But when I switched the theme with the default WordPress theme (twenty-twenty), the issue was fixed. Would you please watch this: https://share.getcloudapp.com/NQuYpOQR? Also, I was able to edit and save the Splash, Questions, Optin Gate form, and Results Page – https://share.getcloudapp.com/E0ujLW0Q.
Please note that I reverted the changes I made.
That being said, could you reach out to your theme support and raise this issue? You may also ask them if they are using their own jQuery version and not the jQuery version that comes with WordPress? I could see a “jQuery is not defined” error from one of their javascript – https://share.getcloudapp.com/6quYJ9jB.
I hope this helps and please let us know how it goes or if you need further assistance from us.
Can anyone let me know what to do here? I have just activated the Theme, so hopefully that helps. Please let me know. Thanks
Hello,
Unfortunately, this plugin is not tested with our theme so we don’t know what changes need to be done to be compatible with our theme, this will require custom work which is not covered by the support team.
Thank you for your understanding!
