single image block is not available

Posted in: Newspaper
Post count: 11

We bought a new license and installed the theme. Newspaper Version: 11.2
and we noticed that the “Single image” is gone (not the single inline image)
we can provide screenshots of the elements overview. It is clear this element does nto exist anymore.
In a previous installed theme it did exist. We re-installed the new theme; nothing changed.
Has this element been disabled/removed in version 11.2?

Post count: 21065

Hello!

Both of them are there in the newest version: https://www.screencast.com/t/AHkwgx7mqEza
Please re-add the element. For the single image you need to upload a picture, otherwise you will see this: https://www.screencast.com/t/SClku5Rq

Thank you!

Post count: 1

I really would like to send the screencaptures I have.
As allready mentioned, this single image option is not there.
ONLY the inline single image. Not both.

kind regards,
Johann & Emanuel.

Post count: 11

It is not there

Post count: 21065

Hello!

Please check this video: https://www.screencast.com/t/Rg1kNdLXXPSJ
If you do not mean this, then please provide more information, screenshots or video.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Let me know the results!

Thank you!

Post count: 11

Again, as written before. It does not exist.
See screen capture
https://www.screencast.com/t/3SbKm9sxDG

and we rather not share webcontent openly at the moment.
So if it is possible, can we proceed via a different channel?
or direct mail for example? That would be great.
kind regards

  • This reply was modified 4 years by Johann.
Post count: 35449

Hi Johann,
The “Single image” exists in Newspaper v11.2 https://i.imgur.com/VgbOdng.png and the only situation when this is not display it is when you have activate the WP Bakery plugin, please check your plugins. Also if you are using cloud templates I recommend to disable the WP Bakery plugin because this can interfere with the cloud settings.
Let us know the results!

Post count: 11

Yes we use the plugin to be able to place more and other content that is otherwise not possbile.
So we will proceed without that single image option and look for alternatives.

– and we rather not share webcontent openly at the moment.
So if it is possible, can we proceed via a different channel?
or direct mail for example? That would be great.
kind regards

  • This reply was modified 4 years by Johann.
Post count: 35449

Hi,
Those are all the images that should be display without the WP Bakery https://i.imgur.com/q8rhg4L.png
If you want to contact us in private, please contact us via email at contact@tagdiv.com.
Thank you!

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