Mobile Logo isn't showing up

Posted in: Newspaper
Post count: 3
travelalchemist
#417836
Sep 22, 2021 at 6:57 pm

I am using Newspaper theme. My website doesn’t show up the logo on my mobile. All of the settings seem to be correct and the mobile logo is uploaded in the Theme Panel but it still doesn’t show up.

I would highly appreciate your help in it.

Post count: 27744
Anamaria
#417886
Sep 23, 2021 at 9:41 am

Hello,

Please send some screenshots with your steps.
Also, if you have a standard Prebuilt Website you need to add the logo in Theme Panel -> Header -> Logo and Favicon (you need to have the tagDiv Standard Pack plugin activate ), but if you have a Pro Prebuilt Website then you need to add the logo with tagDiv Composer like in this video https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Post count: 3
travelalchemist
#418039
Sep 23, 2021 at 6:15 pm

Hi Anamaria,

You can check this link. https://www.loom.com/share/8466d91941874cd8b8d5a5bd3a731dde

This happens to me.

Post count: 27744
Anamaria
#418113
Sep 24, 2021 at 9:30 am

Hello,

Please check if the logo image is set to show on mobile version => https://i.imgur.com/0Y4qMmJ.png

Thank you!

Post count: 3
travelalchemist
#418227
Sep 24, 2021 at 7:24 pm

Yes, It is set to show on mobile device but still the logo doesn’t appear

Post count: 27744
Anamaria
#418319
Sep 27, 2021 at 8:59 am

Hello,

Please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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