Hi there,
I have a strange error with my web page (www.guardadorapido.com) and the menu we have in the header. The subcategories that should appear under the ANALISIS and VIDEOS sections so users can easily browse to them do not appear unless you are logged into the website (which is not what we want) or if you are already into one of our reviews (https://www.guardadorapido.com/analisis-hot-wheels-unleashed-xbox-series/). We do not understand why this (and also the search box) works sometimes and sometimes does not. Strangely, it works all the time when used from mobile.
It seems to be a problem associated to permissions, can you give me a clue on where to look for the solution?
Hello!
I’ve checked your website and I can see those subcategories from homepage, but not all the time from a category page.
It is about the javascript which is not working sometimes.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
