After update to 11.3 version, the Facebook button don´t work more.
I restore to previous version (11.2) and that´s ok.
Hello,
Unfortunately, the problem is from the browsers used, it looks like the “like” button for Facebook is now supported only in the Chrome browser, the new implementation from other browsers is made to prevent Facebook share “like”
https://support.mozilla.org/en-US/kb/third-party-cookies-firefox-tracking-protection
https://www.the-parallax.com/apple-safari-intelligent-tracking-prevention-facebook-share-like/
If you have a Pro Prebuilt Website installed, you can disable the button with tagDiv Composer => https://www.screencast.com/t/JKhbawk3Hg -> https://www.screencast.com/t/ON5zB4scE
Thank you!
Anamaria, this is not logical.
If so, it shouldn’t work in version 11.2
Facebook button stopped working in the latest version.
Something in the new version is interfering with the button, and certainly with all users of the theme.
Hello,
Yes, it worked, but the developers from facebook are no longer updating the like button API), also another condition is that this button is to be displayed, which is that the user to be already logged on to Facebook on that browser.
Thank you!
Ana Maria,
I updated to version 11.3.1 and the problem remains.
If it was a Facebook problem, it wouldn’t work 11.2 and earlier, wouldn’t you agree?
Alto is interfering with the Like button and certainly with other users of the Newspaper theme.
Hello,
As I said above the Facebook API was changed and then became deprecated. in the last update of the API, in order to be able to use the like button, the user who accesses your articles must be connected to Facebook on that browser.
For example, I am connected to Facebook on Chrome and the like button is displayed => https://i.imgur.com/PKuOlGL.jpg but on Firefox I am not connected to Facebook and the button is not displayed https://i.imgur.com/eNKzgFD.jpg
I hope this information is clearer.
Thank you!
I’m connecting and using Chrome browser.
Regardless of the api update made by Facebook, this is not the problem.
If that was the cause, the Like button wouldn’t work in previous versions of the theme, don’t you agree ?
Something in version 11.3 or higher that is interfering with this button.
Hello @Clecio!
Unfortunately, we can not control the Like button. This is up to Facebook, because the element comes into an iframe.
For more information, please check this article: https://developers.facebook.com/docs/plugins/like-button/
Thank you!
Hello Bettina,
Thanks for your return.
What I don’t understand is because it works on version 11.2 and earlier only and not on newer versions.
This is the question.
Best regards
Bettina,
The problem continue on the new version…
Version 11.2 working perfectly on mobile.
From version 11.3 onwards, simply the button disappears. It’s a theme issue, but unfortunately you are not accepting user complaints. As I mentioned earlier, if it was a Facebook issue, it wouldn’t work on any version of the theme.
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I really can’t understand.
It works in the same browser and connected to the account.
Just update to version 11.3 or higher, and the Like button no longer works. I downgrade to 11.2 or earlier, and everything is back to normal.
This happens in the mobile version only.
