Theme not purchased message!!!

Posted in: Newspaper
Post count: 89

Since last night, when readers access any pages on our site, they see a message saying that we run a fake license?!!

This is impossible, as we have purchased and we have proof of purchase. Moreover, when we check the theme on the backend, it shows as registered and activated.

Here’s the current site display:
https://ibb.co/s3dyGz2

This is what the licence shows at the backend:
https://ibb.co/kSKLZWz

Our site:
https://thevou.com

Need someone to sort out this bug ASAP as we’re losing business fast. Also, if needed, let us know where to post proof of purchase!

  • This topic was modified 4 years by E K.
Post count: 89

This is the biggest scam ever. You’ve damaged so much with this stupid move. Brand image, traffic, revenue…Who on earth came up with such a money-thirsty mindless idea?!!!

Post count: 89

Hello??!!!!

Post count: 27744

Hello,

We are very sorry for this situation.
In case you have this problem, please reset the key from System Status and clear all cache on the website, host/server and browser or contact us via email at contact@tagdiv.com and we will investigate it.
This system is made for those who use the theme without a license (a valid key), but we are very sorry for you who have a valid key this system caused you this problem.

Thank you for your understanding!

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