Registration key issue – Tagdiv

Posted in: Newspaper
Post count: 26

If the notice is displayed on the website, first please make sure the theme is activated with the key https://tagdiv.com/how-to-activate-the-newspaper-theme/
If the theme was activated, please try resetting the theme activation and then activate it again with the key, from the theme system status panel https://i.imgur.com/7Ktmd1e.png Ultimately, if there is a problem or the issue remains, please send us an email immediately at contact@tagdiv.com and we will take a look.
We are very sorry for the inconvenience.

So your solution is basically to “email contact@tagdiv.com” and nothing else?

And lots of people have emailed and getting no response after many hours and their sites (including mine) are still showing “This website is using an unregistered version of Newspaper theme”. Sending emails to contact@tagdiv.com gets no response and no solution, what is the point?

Post count: 22421

Hi,

We are sorry for the frustration caused but the solution is to reset the theme activation and activate the theme again using your Envato purchase code. Make sure you clear your browser cache to see the changes. The key must be a valid Envato key so make sure you check your Envato account and be certain your key is active.
Download your license from your Envato account pdf or text and use it to activate the theme.
The system basically checks the Envato system for any issues with the key.

Please let us know how it goes.

Regards
Bogdan B

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