Theme update – tagDiv Composer error

Posted in: Newspaper
Post count: 6
SilvioC
#423433
Nov 15, 2021 at 5:10 pm

Hello
I have problem editing pages. When trying to edit the page with tagDiv Composer I get this error:
Error at zones: 6(models) : 5(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

I believe this error comes after the theme update.
What can I do?

Post count: 21065
Bettina
#423515
Nov 16, 2021 at 10:21 am

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Post count: 6
SilvioC
#423660
Nov 17, 2021 at 11:32 am

FYI, if someone else has the same problem…
tagDiv support team has solved my problem in one day when I provide them logins to the website.
It was a plugin conflict with Elementor. When the Elementor is deactivated there is no problem.

Thanks tagDiv team!!!

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