Posted in: Newspaper
Post count: 20
Nov 23, 2021 at 1:01 pm
Forgotten password link not working.
Using the “Header login”. The link triggers the “Please wait…” message and does nothing more. Please advise.
Post count: 21065
Nov 24, 2021 at 8:57 am
Hello!
The issue could be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
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