https://county10.com
The header and footer cannot be edited or saved.
We have followed the instructions from other threads regarding opening the homepage Page then using the edit in tagDiv Composer button, then going to Manager, clicking on the name of the template under “Choose header template” which then displays the template and allows editing it but not saving it. This goes for the header and footer.
We get the “This type of header is not editable with tagDiv composer. Please use a cloud template!” message when we simply hover over the header or footer. When viewing the Cloud Template library, the footer does not display the option to edit in tagDiv Composer directly.
We can arrange access to the site via Temporary Login if this helps your team diagnose and fix the issue.
All plug-ins and WordPress are up to date. All elements on the system status page are green boxes.
Thank you for your help in this matter.
PT from HP
Hello!
Please make a header and a footer template as global as here: https://www.screencast.com/t/czIlona7
Also, make sure you are logged as an admin user with all rights.
Let me know the results!
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
