Hello,
I started to use Newspaper theme again on my tech-news platform. I installed pre-build template and I can not change it. I am trying to edit the theme through TagDiv Composer. When I am adding somethings, there is only loading screen. Nothing is coming no matter how long I wait.
Also, if I check something from the cloud, there is Invalid reply from server endpoint error. I searched in the forum and increased the WP Memory Limit to 256M, nothing changes.
Thank you.
Hello,
Please make sure the theme is activated.
Also, make sure that you are using SSL and you have a good band width, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have a low band width, then you can access parts of cloud, this can be done from frontend, for example if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png
Thank you!
Hello,
Thank your for the answer. Yes, the first thing I did is the activating the theme. I just re-checked and it’s activated. I am using paid SSL and have a good bandwith. My server is 1GB/s and my own bandwith that I am using to edit website is 100MB/s.
Still have the same error.
Thank you.
Hi @sellim81,
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
Hi,
Thank your for the support. I just sent an e-mail to contact@tagdiv.com as you told.
Topic of my e-mail: “Invalid reply….” error
Thank you!
