Hi, I am unable to access my login page. The issue was investigated with the Godaddy team and we realized it was a theme issue as we were able to see the cause via debug mode (see screenshots attached). Please, I need assistance as this blog is live and during the peak season. \
URL – Linefame.com
Hi,
Please disable all the plugins via FT or cPanel, then you should be able to login (for this rename the plugins folder).
You can check the answer from this topic https://forum.tagdiv.com/topic/unable-to-access-wp-admin/ the situation seems to be identical.
I hope it will help you!
Hi Calvin, thanks for the response. I did rename the plugin folder on file manager but the issue persists. What should I do please?
Thanks
This is the error I get when debugging is enabled on the website. It clearly shows that this is a theme issue in the functions.php file.
Warning: require_once(/home/ajutgqe1mojr/public_html/linefame.com/wp-content/themes/Newspaper5745747/tagdiv-deploy-mode.php): Failed to open stream: No such file or directory in /home/ajutgqe1mojr/public_html/linefame.com/wp-content/themes/Newspaper/functions.php on line 8
Fatal error: Uncaught Error: Failed opening required ‘/home/ajutgqe1mojr/public_html/linefame.com/wp-content/themes/Newspaper5745747/tagdiv-deploy-mode.php’ (include_path=’.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php’) in /home/ajutgqe1mojr/public_html/linefame.com/wp-content/themes/Newspaper/functions.php:8 Stack trace: #0 /home/ajutgqe1mojr/public_html/linefame.com/wp-settings.php(546): include() #1 /home/ajutgqe1mojr/public_html/linefame.com/wp-config.php(112): require_once(‘/home/ajutgqe1m…’) #2 /home/ajutgqe1mojr/public_html/linefame.com/wp-load.php(50): require_once(‘/home/ajutgqe1m…’) #3 /home/ajutgqe1mojr/public_html/linefame.com/wp-admin/admin.php(34): require_once(‘/home/ajutgqe1m…’) #4 /home/ajutgqe1mojr/public_html/linefame.com/wp-admin/index.php(10): require_once(‘/home/ajutgqe1m…’) #5 {main} thrown in /home/ajutgqe1mojr/public_html/linefame.com/wp-content/themes/Newspaper/functions.php on line 8
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The line 8 points to:
// load the deploy mode
require_once( TAGDIV_ROOT_DIR . ‘/tagdiv-deploy-mode.php’ );
Please help
Hi,
Please make a full backup and contact us at our email address contact@tagdiv.com, please provide wp-admin and cPanel access. We’ll check this problem as soon as possible. Also, please include the link of this topic to identify you.
Thank you!
