Infinite loop

Posted in: Newspaper
Post count: 3
VesnaV
#426441
Dec 16, 2021 at 2:24 pm

Hello,

I have a problem editing homepage since it is giving me an infinite loop loading experience. :-/

How can I access the page and change anything? 🙁

Kind regards,
https://vaseljenska.net/

Post count: 21065
Bettina
#426492
Dec 17, 2021 at 8:48 am

Hello @VesnaV!

Please uninstall the mobile theme plugin and make a test, deactivate all the cache plugins and the extra non-tagdiv ones, clear the cache from your browser and see the results.

Thank you!

Post count: 3
VesnaV
#426574
Dec 17, 2021 at 5:45 pm

Hello @Bettina!

I did that but nothing really happened. All plugins have been deactivated except for the tagdiv ones, and the problem stays the same.

Post count: 3
VesnaV
#426578
Dec 17, 2021 at 7:18 pm

Also, while we were disabling all the plugins, the sidebar broke and it does not show up anymore.
Furthermore, we identified a conflict with 2 plugins – Smush and WP Fastest Cache – and, after disabling them, we do not have any featured images showing anymore. And I can not access the TagDiv editor at all.
This is a disaster! 🙁
On a single page, a bar with the editing single page template does not show up at all. Only on homepage and category pages. :-/
Please help. This is urgent!

Post count: 21065
Bettina
#426678
Dec 20, 2021 at 9:34 am

Hello @vesnav!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

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