Purchase code no accepted

Posted in: Newspaper
Post count: 2
technosatmedia
#426666
Dec 20, 2021 at 9:03 am

Dear, TagDiv

I just bought the NewsPaper theme a few days ago. But unfortunately, the purchase code is not accepted on theme activation page.

Please help. Thank you.

Post count: 21065
Bettina
#426744
Dec 20, 2021 at 3:25 pm

Hello @technosatmedia!

Please make sure you bought the theme from the Themeforest. A guide for the theme activation is here: https://tagdiv.com/how-to-activate-the-newspaper-theme/ -> https://www.screencast.com/t/EL4k48Lq

Hope that helps you!

Thank you!

Post count: 2
technosatmedia
#426746
Dec 20, 2021 at 3:29 pm

Hi, TagDiv. Can i reply with credentials here?

is it private? thank you.

Post count: 27744
Anamaria
#426784
Dec 21, 2021 at 7:18 am

Hello,

Please make a full backup and contact us via email at contact@tagdiv.com and provide wp-admin login (to can login in WordPress admin zone) and the license. We will take a look at the problem and we’ll fix it.

Thank you!

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