Hi there, I have imported the demo Magazine on my site. I’m trying to insert links of my socials accounts but the links don’t work (in the header and in the footer). also, in the footer of the page, if I insert the links, the social icon disappears.
how can I do? thank you
Hi dpsOnline.it,
If you have the Pro Magazine installed, then you can set the social accounts by editing the homepage with tagDiv Composer, select the icons and set the full link of your socials -> https://i.imgur.com/nen3Nz5.jpg -> https://i.imgur.com/gMPr19s.jpg
I hope this ill help you!
Hi Calin, thanks for your answer.
This is the procedure I am using but both in the header and in the footer the links do not work and in the footer disappeared icons (If I insert “#”, they reapper). moreover, after a few minutes, by entering again to check the links, they disappeared, as if they had not been saved.
Can you help me?
sorry for my bad English, thank you very much
Hi,
This sounds more like an object cache, do you use some?
The icons for socials will disappear if the filed is empty, there must be set there something.
Please make a test using only tagDiv plugins and make sure that all cache has been cleared.
In case that the problem persist, please contact us on contact@tagdiv.com and provide wp-admin access. Also make a full backup for your website and include the link of this topic in email.
Thank you!
Hi Calin, I use LiteSpeed Cache to take advantage of my hosting server. This plugin is always active and the cache will automatically purge when any plugin, theme or the WordPress core is upgraded.
Yes, the icon of social will disappear if the filed is empty but I insert the link and the icon disappears as I insert it and save…
Thank you, I send a mail 🙂
Hello,
If you sent an email, then we will take a look and reply to you as soon as possible.
Thank you for understanding!
