After the theme is updated to the latest version 11.4, the tagDiv Composer Plugin stops working, all you see on the site are codes and codes.
The plugin cannot be updated, nor activated.
I tried by deleting it from the file manager in Cpanel and then replacing it with one of my old backups, the problem still persists.
I had no option but to revert back to the previous version 11.3.2 of the theme.
This is really a bad experience when your own plugin doesn’t work after the theme update. Please clean up the bug and give a new update where such problems don’t rise.
Hi,
The plugin version can be used only for the theme package that is installed, an old version will not work.
Also, I made a few test, I downgrade to Newspaper v11.3.2 then I updated the theme using the option from the theme panel and I also made a test using manual theme update and for me both methods worked without problems -> https://i.imgur.com/xPb7f6g.png -> https://i.imgur.com/icnaigw.jpg so maybe there this is not a general problem, and it maybe a plugin conflict or maybe something from host is prevent the theme plugins to be installed. If you want we can take a look at this. For this make sure that you have a full backup and provide wp-admin and cPanel via email at contact@tagdiv.com, also include this topic to can identify you.
Thank you!
