Hi.
Am trying to import templates from cloud template but I keep getting blank templates.
Hi pageoneph,
Most of the times when this problem happens was because of a plugin conflict, so please make a test using only tagDiv plugins and see if the problem persist.
Thank you!
Hi.
I am getting this error
https://prnt.sc/26dlids – I am getting this.
https://prnt.sc/26dlikt – this is the only plugin that are active when I open the cloud template.
https://prnt.sc/26dlj02 – this is the systems stat.
I don’t get what is wrong.
Hi pageoneph,
I think that I know what the problem is. It is possible to have a low internet band and when you access the cloud from backend it needs to load all the cloud templates, so if this can not be done in a period of time you got that message. Our developers are working to improve this section and to no longer need to all al the cloud templates and only those from the category that you want to download.
Now and working alternative for that situation is to open the cloud library from the frontend. For example you need a cloud category, go on a category and click on cloud -> https://i.imgur.com/rtOlQ9K.png also the cloud can be opened from tagDiv Composer -> https://i.imgur.com/tSMIb9e.png
I hope this will help you!
