Hi, mi web https://www.bioeconomia.info/ is not showing featured images. In the Newspaper section i see that theme is now not activated. But when i introduce the key its says is succesfully activates, but it still unregistered.
I tried to reset the key in system status but its not available.
Screen captures can be viewed the link
https://1drv.ms/u/s!AtzJ7xbREMNepe5qCeyc32XN-OlsgA?e=vfEopG
Hello @Tikonenko!
Please make sure that you have enabled the proper thumbs in order to show the featured images properly, check this: https://www.screencast.com/t/N18dR3qZrh
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
We can take a look to see what happened there and why you can’t register the theme with the key. Please send an email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license key
– a link to this topic in order to identify you
We will check and answer as soon as possible.
Thank you!
I tried that, thunbs are all disabled. Can´t enabled!! When i save settings, the looping squares never ends ando dont save!
I have also problems with the theme of my posts. It´s a really dissaster!
Hello,
I saw you sent an email, one of my colleagues will take a look at this problem and let you know what can be done.
Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you!
