The content in the sidebar section is not showing up on the right side of the screen. When you scroll down and then scroll back up, the content that should be in the sidebar displays on top of the post. Any idea what could be causing this?
Example: https://pbcvoice.com/4word-hosts-tenth-anniversary-celebration-online-gala-for-the-girls/
Hi Bettina,
I deactivated all of the plugins except tagdiv, flushed cache, and opened a post in a private browser. The articles are still not showing the sidebar.
I did discover that when I created a new post template from Tag Div’s cloud source that the sidebar posts that are built into the template do appear. So the problem is specific to the WordPress widgets section. Sidebars items appear when added manually to the page or past, but not from the widgets section of WordPress.
As a temporary solution to this, is there a way to set the default post template to one of the Cloud templates that I downloaded to my WordPress panel?
Thank you for your help!
~Rhonda
I found where the default template settings is, but it is not retroactive for the posts already published. So I am still trying to figure out why the widget items are displaying under the posts instead of next to it.
Hi Rhonda, are you using the CSS Analyzer tool?
In case that you use it on post template, please remove it, force refresh the browser and see if the problem gets solved -> https://i.imgur.com/mtfttfG.jpg
Let us know the results!
Thank you!
Remove CSS is greyed out and not available to click on. I have purchased the Newspaper theme 32 times and have active support on the other accounts. I am not able to add any of them under my profile for this username. I get an error message “this account is already in use”.
Could you possibly log into my site and see what the problem is? I am not able to use Tagdiv visual composer to and edit text on any page of my website. Also, the widget content is showing up at the end of my posts and on top of my post content.
Hi Rhonda,
Yes, we can take a look at the problem that you have. For this please make a full backup for your website and after that please contact us via email at contact@tagdiv.com, please provide wp-admin and cPanel access. We’ll check it as soon as we can. Also, please include the link of this topic to can identify you faster.
Thank you!
Hi Calin, did you receive the FTP and login information I sent on Monday?
The #1 problem is that I can’t update text (and therefore forms) on pages using an icloud template and tagdiv’s text editor. The text area just keeps spinning and never allows me to edit the text content.
Thank you for your help.
Hi,
I saw that my colleague answered you on February 1, please check the email and continue the discussion there.
Thank you!
I have searched my inbox thoroughly and do not see an email response to this question. Would you mind resending that email please?
The problem still exists, that I am not able to post text because Tagdiv composer is not working for that, and posting from the WordPress post section produces posts without margins.
Hi,
My colleague has resent the email.
Thank you!
