Hello, how are you?
Well, Theme Panel is not able to get new templates from the Cloud Templates :/
Hello,
I’m not sure I fully understand what the issue is there. Can you please explain once again, clearer with some extra information, screenshots/videos?
If you are referring to the new templates from the new demos, they have not been saved individually, but if you tell me which one you want I can send you the code.
Thank you!
Hello, Anamaria, how are you?
So, I have made 5 templates in “Cloud Templates”: https://prnt.sc/26r0x09
When I try to get a template to a category, doesnt appear 2 of them https://prnt.sc/26r11ei
I Would like to use/insert “Single Post 15” on a category
Hello,
I’m fine, thanks. You have 5 templates from Single Post Template (posts) -> https://i.imgur.com/SDzR8JC.png, not for categories.
Please try to set the template from the frontend -> https://i.imgur.com/MrAYRhZ.jpg
Thank you!
Hello, Ana,
So, I dont want to create a new “Category Template” to a “Category”.
I want to create a “Single template (post)” for “Singles posts from a Category”. Like https://prnt.sc/26s47jy
Like I already have https://prnt.sc/26s4q5h
So, i’ve create another ones https://prnt.sc/26s4r6k and Theme Panel doesnt show the new ones https://prnt.sc/26s4q5h
Hello,
I made a test and for me, all the single post templates are showing-> https://i.imgur.com/SkIFv5v.png so please check if you don’t have a plugin conflict.
Thank you!
So, I made a test and for me, arent
Hi,
Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation to know that we will disable the other non tagDiv plugins
Our team will take a look!
Thank you!
Hi,
Did you install or reinstall something?
Well, today I noticed something strange. In Theme Panel, in the “Welcome” section, now appears “Prebuilt Website Installed: News Magazine”, but it was always the “Newspaper Pro” theme (https://prnt.sc/26utpqm).
I also noticed something, “Newspaper Theme” always appears on the site https://www.wpthemedetector.com/, and now it just says “It was not possible to detect the WordPress theme in https://gay.blog.br, although WordPress was detected on that website.”
And looking further, I found this link of yours (https://tagdiv.com/newspaper-vs-newsmag-how-to-choose-the-perfect-wordpress-theme-for-your-project/) that says: “tagDiv Cloud Library is a gallery of pre-made design templates that are entirely customizable. This option is available only with the Newspaper theme.”
Is it possible that my theme got misconfigured from “Newspapper” to “Newsmag” with the last update? If yes, how to fix this?
Thank you,
Hello,
I asked my colleague and he told me that unfortunately, he could not investigate your website, because the website crashed, so he didn’t make any changes.
Thank you!
