Our custom mobile homepage is occasionally displaying when loading our website on desktop. (www.dutchreview.com).
The issue is occurring intermittently and seemingly without cause. It occurs for users who are logged in and people who are only readers of the website. The issue occurs on multiple browsers.
How the desktop version should look: https://jmp.sh/nGn5XKf
How the desktop version sometimes looks: https://jmp.sh/8XH5Cex
How the mobile homepage should look: https://jmp.sh/SeuyotG
How can we stop this from occurring?
Hello!
I’ve checked your website and it seems to display the responsive version of your desktop on mobile. Please make sure you assigned the mobile page to you desktop page: https://www.screencast.com/t/cI3kmlNrcklY -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If the all settings are correctly done, then this issue can be from a cache plugin. Please deactivate all the cache plugins, delete the cache from your browsers and see the results.
Thank you!
Hi Bettina,
It is the reverse issue — the mobile page is displaying on desktop (as per the screenshots).
Can you please assist?
Hello!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
I have the same issue. My mobile home page displays on a computer. It happened after I updated to WordPress 5.9 and the newest version of Newspaper theme. I updated both on the same day. https://MrElectrician.TV
I had the same problem, disabling the caching plugin helped
It seems to be working correctly now. Maybe caching is the problem.
