I’m trying to place an ad on sidebar using tagdiv composer > element > image ad, but for some reason its not working and also some media images are not showing up in the media library, it’s showing blank. Please see screen recording here
staging site url is: https://www.staging5.eaglemagazine.com/
Hello!
Try to upload again those images in the Media Library and change the name of the images before. Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check this topic too: https://wordpress.org/support/topic/uploaded-images-dont-show-in-browser-nor-in-media-library/
Let me know the results!
Thank you!
Hi Bettina, I have tried all these steps, deactivated all the plugins and reuploaded images with a different name in the media library, removed cache but still its not working. Images are not displaying on the sidebar ad.
Hello!
Please disable the lazy load: https://www.screencast.com/t/O5pfqQdb, delete the cache.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
