VIDEO DOES NOT APPEAR ON MOBILE – IMPORTED HEADER

Posted in: Newspaper
Post count: 12

Hi,

I imported a header from the cloud (think it was “hero”). The video works super on all screens, EXCEPT mobiles. What can I do? On all screens, it is added as row background. I have stretched row and content. When I do the same on mobile header – the video just appear as a random still image (from the video). So for now, I have just added a picture for the mobile version. Website: http://www.canarywhistler.com Would love to add the same video to mobiles…

Post count: 21065

Hello!

This issue is not from the theme, but from the embed policy from different sources.

Thank you for understanding!

Post count: 12

Thank you for your reply. How is that possible – the imported header from the cloud (hero) also show a video on all screens but the mobile phone.

/Lena

Post count: 21065

Hello Lena!

Unfortunately, the video is not working on the mobile viewport.

Thank you!

Post count: 1

What a horrible response!

“Unfortunately, the video is not working on the mobile viewport.” is a horrible response do this concern.

DEVELOPERS need to add this functionality. This is a lack of functionality within the template. This needs to be fixed.

This is the minimum elements needed to allow the background video.
<video autoplay loop muted playsinline id=”video-background” poster=”images/poster.jpg”>

We need to be able to add “autoplay loop muted playsinline” to the video embed code. Your template does not allow that functionality. This is not a lacking feature of the “mobile viewport”.

See StackOverflow- – https://stackoverflow.com/questions/31588115/background-video-does-not-play-on-mobile

Post count: 21065

Hello!

We will take into consideration your query for the future.

Thank you for understanding!

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