product photos pixelating

Posted in: Newspaper
Post count: 1

Hello,
I’m hoping someone can help me fix this error. I recenrly transfered my storefront from Etsy and am opening the website. I installed the Newspaper theme and have tried using a couple different pre-built sites inside of Newpaper both having the same issue.

So the photos that were exported from the Etsy store to the site when I click on them in the media gallery they look perfectly fine and have great detail just as they do in my Etsy store. However, when they are added into the products inside the WooComerce store or as a post, they are totally pixelated and very blurry. I contacted the company who did the export and import for me and they told me it is the settings Newspaper is using the display the photos in the posts. I have looked everywhere and cannot figure out how to fix how the photos are being displayed so that they are not such terrible quality. With 10 photos in 119 different products, manually adding each of the photos will be rather time consuming. So I’m hoping there might be a simpler fix.

If someone could please assist me in how to do this I would really appreciate it. Thank you so much!

Nicole

Post count: 35449

Hi,
First we’ll need to find the source of this problem. Maybe it is the image size that was selected? It was not the full image size? -> https://i.imgur.com/Hn79L3G.jpg
Or maybe there are other configurations. Can you provide some screenshots and a link where I can inspect the problem?
Thank you!

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